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The Hello Girls: Women Telephone
Operators with the American
Expeditionary Forces during
World War I1
Jill Frahm
I am a Smith College graduate, twenty-five years of age,
and for over two years have been an instructor in the American
Telephone and Telegraph Company, being now assistant to the
head of that department here in Chicago. I am thoroughly familiar
with all branches of telephone work, having taught as well
as operated on the long distance lines. I specialized in French
in college with the idea of teaching it later on, and have
kept up my reading of it more or less since. Have no dependents
and enjoy good health.
- Elizabeth R. Roby, AEF Telephone Operator2
I have been employed in the Wilkes-Barre office of the Bell
Telephone Company for nine years. Eight of which have been
on toll work. The past two years I have been a toll supervisor.
I was born and raised in the United States, have a high school
education. My age is twenty-six. My parents are both American
citizens. I have one brother in the United States service.
- Jennie E. Conroy, AEF Telephone Operator3
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When historians describe the American
woman who served overseas with the American Expeditionary Forces
(AEF) during World War I, they typically fall back on generalizations.
The American women who served "over there" were white, single,
well-educated, and from an urban area of the Northeast or West
Coast of the United States. Most were gainfully employed before
going to Europe, holding a teaching, clerical, or other position
sui
for respectable white women of that period. Frequently, they
were financially independent and lived on their own.4 While such generalizations
are valuable, their obvious drawback is that they obscure the
diversity of women serving in specific organizations. Also, such
generalizations can prove misleading when applied to any one organization;
what might be true for a YMCA worker might be false for a telephone
operator.
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Only a limited amount of research
has been done on any of the specific groups of the women who served
in Europe during the First World War. Susan Zeiger's In Uncle
Sam's Service (1999), Dorothy and Carl J. Schneider's Into
the Breach (1991), and Lettie Gavin's American Women in
World War I (1997) each provide an overview of American women's
overseas service during the First Word War, but devote little
more than a chapter to any specific organization. This article
sets out to examine characteristics of the American female telephone
operators who served the AEF in France. By examining the operators'
skills, prewar occupations, education, age, marital status, place
of residence, ethnic background, and motives for enlistment, it
is possible to paint a fuller picture of these women and differentiate
them from the women who served with other organizations. As expected,
the operators fit the mold of the typical World War I female overseas
worker in some areas, but break from it in others. By understanding
who these women were, we gain a greater understanding of the backgrounds
of women who served the United States during the First World War. |
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