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Implementing Assessment and Improving Undergraduate Writing: One Department's Experience

Russell Olwell and Ronald Delph
Eastern Michigan University


WHAT HAVE OUR STUDENTS LEARNED? What do they know? A program assessment which seeks to answer this question is freighted with importance, because it may entail a shift in departmental focus, energy and resources. Frequently questions of assessment play a significant role as part of university-wide accreditation or the accreditation of programs for the certification of teachers. (The National Council for the Accrediting of Teacher Education and the National Council for the Social Studies both have assessment at the core of their new accreditation procedures.) History departments, however, are not generally known as hotbeds of assessment activity. Doctoral programs in history rarely touch the issue of how to assess student learning, while program review as an idea appears to many historians as an invasion of their turf by outsiders. 1
      At Eastern Michigan University, members of the faculty in the Department of History and Philosophy have worked to turn the process of assessment into a tool for improving the critical thinking, research, and writing abilities of students in our history program. For the past three years, the department has completed an annual review of papers produced in its research and writing methods class, History 300. As a result of this ongoing process of assessment, faculty who have taught this class have made a number of changes to their assignments in order to insure that students leaving the class have the necessary tools to research and write a solid historical research paper. The information we gained through assessment has also reshaped the way we have taught the class. We have moved toward emphasizing research and writing as a process. This new "writing as a process" model has replaced the more traditional one that typically saw the student lurch along nearly unaided toward producing a paper in the final weeks of the semester. 2
      This assessment project focused on History 300 because the class was created to ensure that all history majors left EMU with solid research and writing skills. The class is a requirement (the only upper-level required class) but is neither a capstone (final class) nor a gateway (first class in the major).1 However, the department has also implemented a series of writing intensive classes at the upper-level to build on the writing skills developed in History 300. New faculty have commented that they can tell the difference between students who have and have not taken History 300 in their upper-level classes. Unlike those who have not taken the class who seem lost about where to start or how to choose a topic, the History 300 veterans are clearly ready to begin a research paper. While anecdotal evidence for or against the class could be found, the assessment project was designed to help the department decide whether the experiment of having a mandatory class in research and writing should be continued. 3
      It would be dishonest to claim that creating this assessment project has been smooth or easy. For departments embarking on a path of curriculum or writing assessment, many of the problems related below could have been avoided had the department decided in advance to implement changes across our entire curriculum. As the process unfolded serious disagreements about how best to teach and evaluate history surfaced. Coming to a compromise early on these issues would have strengthened the outcome, and saved the department much effort. Our department also concentrated its assessment efforts on a single required class, and the results for this were positive. However, departments attempting this type of project in the future should consider whether to implement and assess changes across the curriculum, in order to avoid student (and faculty) complaints about inconsistency between courses and even among different sections of the same course. 4
   

What We Learned from Assessment

 
      The department's research and writing methods class, History 300, was created less than a decade ago to ensure that students graduating the program had at least an apprentice's grasp of the historian's basic toolkit. Students are encouraged to take it, the only upper-level required class in the department, before completing other upper-level courses. It serves history majors, history majors for secondary education, and social studies for secondary education students, and at least six sections are offered per academic year, in classes capped at twenty-five students each. Because we are a major producer of history and social studies teachers in our state (over fifty per year of the total including history and social studies), the department believes that these teachers must know how to conduct their own in-depth historical inquiries before setting out to teach secondary students those same historical thinking skills. 5
      The History 300 assessment team involved several faculty members, none currently teaching the class, who read all the papers turned in by students during the past academic year. History 300 teachers handed over a copy of all student papers for that year in early summer, and the assessment team then read and scored them according to a rubric created by the History Instruction Committee (See appendix for the original and revised rubrics). The results of the assessment were communicated both to an annual meeting of History 300 instructors and to and during a faculty meeting in the fall.2 Instructors of the course also meet periodically during the school year to discuss common problems in student work, and means of addressing these problems. 6
      This departmental assessment process did not evaluate the faculty teaching the coursepapers were only evaluated on how well they measured up to departmental standards for research and writing. This lack of focus on faculty performance was due to our understanding that a weak mix of students in any particular section could cause papers from that section (and the faculty members) look bad unfairly. We also believed that readers of these papers should not be placed in the position of having to challenge a History 300 instructor's grading scale. Assessors might not know, for instance, where a paper or idea had started outa faculty member may have helped a student turn an initially weak beginning into a moderately acceptable paperand that might be an achievement reflected in a particular grade on the final draft. In fact, some faculty have objected to anyone other than themselves reading their students' papers and have given students the option of not having the papers read as part of the assessment. This has led to a small, unrepresentative sample of papers for these sections. 7
      Further complicating matters has been the problem of using a common rubric. We revised the rubric this summer after faculty raised issues of clarity about the initial draft. The rubric has also provoked questions about focusshould faculty teach more about historiography and using secondary sources in History 300, or should the class retain its goal of getting students immersed in primary documents. When designing assessment instruments, it is important to be clear in advance about what is to be measured and scored, and to choose only categories that are of primary importance. Otherwise, the rubric can drive the evaluation process, and the goals of a class can be changed in midstream to match the assessment. 8
   

The Problem of a Lack of a Thesis in Student Papers

 
      Our assessment process revealed that students do not necessarily believe their papers need a thesis. Part of this problem is the result of their general intellectual development, and many students enter even upper-level classes with what educational researchers call a concrete level of analysis. That means in their history classes they are still convinced that history essentially consists of names, dates, facts and events, all of which can be easily classified as true or false. It is part of our job as historians to combat this tendency and to show students that the best practitioners of history view the study of the past as a series of problems that must be analyzed critically to ascertain the central issues and motives that shaped events, ideas and peoples' actions. An analytical rather than a narrative approach lends itself much more readily to the development of a central thesis followed by logical supporting arguments. It also forces students to read sources and view evidence with a more critical eye, and engages them in a higher level of thinking as they work through their writing.3 9
      Not surprisingly, many history papers read by the assessment committee lacked a thesis, and this was reported to History 300 instructors at a meeting in the summer of 2000. This led instructors to reformulate their assignments so that students would focus more on the development of a strong thesis and evidence to back up that thesis. This also meant that the class needed to be restructured to insure that students were thinking critically about history and had developed a thesis out of their research before they began writing the first drafts of their papers. 10
      In defense of our students, we must note that this lack of a thesis should not be taken as a sign of student ineptness or apathy. Even books on how to write a history paper offer little attention to this topic. In fact, it is assumed in our field that undergraduates know how to formulate a thesis, in spite of all the evidence to the contrary. This problem with thesis driven writing led the department to develop a "writing process" model for History 300 research papers. This model ensures that students have mastered the basics of critical analysis and research before moving on to their papers. 11
      While some faculty have objected that narrative history should not be ruled out of the History 300 curriculum, the department has agreed that even papers that primarily seek to tell a story still need a point. Without a thesis, student papers usually fall into what King and Kitchener describe as focused on facts, rather than ideas. For these students, history is names and dates, and a paper is a chronological retelling of some major event or the life of a major figure. A research and writing class that demands a thesis confronts students at this level with a crisis. In order to come up with a provable thesis, they first need to rethink their philosophy of history and come to a deeper understanding of historical argumentation. However, this can be a painful and existential experience for students during the term, and some drop the class rather than change their conception of history. 12
   

Adopting a "Writing Process" Model

 
      By adopting a "writing process" model for History 300 the department chose to emphasize research and writing as a semester long endeavor, building upon studies done in English composition, as well as upon scholarship from the Writing Across the Curriculum movement.4 Studies from both of these fields emphasize that writing should be a multi-staged process in which the author constantly rethinks the topic as he/she works along toward a finished product. Unfortunately many of our students practice a very abbreviated writing process in which they research, outline, write and revise all in the same forty-eight hour period before a paper is due. This "onslaught approach" to producing a research paper generally precludes any substantial feedback from the instructor, and hence obviates the possibility of using the research and writing process as viable learning experience.5 13
      A semester long writing process model requires students to approach the researching and writing of a paper as a series of incremental steps that are spaced throughout the entire semester. Under this model students need to identify a historical problem weeks before their paper is due and to compile an annotated bibliography on the topic before they begin to write. Moreover, midway through the semester students must submit at least one draft or detailed outline of their paper and this is quickly returned with detailed comments from the instructor. At each crucial step, the instructor can intervene with constructive criticism through oral or written comments on the sequential assignments.6 14
      In our own department we were fortunate that Ron Delph attended a week-long "writing across the curriculum workshop" hosted by our university in the summer of 1999. As a result of this workshop, he was able to share with department members a revised plan for how students in his upper level medieval history class should go about the process of researching and writing research papers. This process included students identifying two historical problems from the period, typing out a half page description of each problem, and then meeting with him to discuss the feasibility of working on each topic. Accompanying the half page description of each topic was a bibliography. Midway through the term, Prof. Delph required that students turn in the opening paragraph of their paper, in which they stated the general problem on which they were working as well as the thesis around which they were going to focus their arguments. Additionally, students had to present in outline form the major arguments that they intended to use to support their thesis, and to identify specific works from which they would draw these arguments. These two page outlines were handed back with Delph's comments, which students then used to craft the full version of their papers. After the completed papers were handed in and graded, students then had the option to revise the paper further if they chose, before the end of the term. Several instructors in History 300 adopted Delph's general timeline and assignments, in the hope that they would help students become more focused on the process of developing a thesis and pursue an analytical analysis in a timely fashion. 15
      This structure was found to help guide students through a process that for many, could be overwhelming. It also seemed to insure that the instructor knew how the individual student was doing on the paper long before the final draft came in. Though reading short drafts or correcting detailed outlines proved to take time, the grading at the end of the term was far more manageable, because the instructor was really looking for improvements in previous drafts and already had a strong familiarity with the topic, thesis, and evidence that the student was presenting. Moreover, through early feedback the instructor could help the student correct any major weakness in research, thesis organization or writing style at a preliminary stage. This approach proved to be particularly effective for students who were less experienced with research and writing, offering support which helped reassure them that they were on the right track. 16
      Adopted in required History 300, however, this process model could infuriate some students. For students who anticipated a class, the requirement of which was only handing in a single research product at the last possible minute, the point system of a writing process-based class could seem punitive. Now their final work would loose points for the absence or weakness of the outline, draft, and other preliminary material. This could offend a student's sense of fairness, and lead (as it did) to a threatened grade grievance over the lower than expected grade (including a dreaded parent phone call of complaint to the department chair that one instructor was the target of). History 300 students had a point they were given a greater workload in this than in some other courses and were being held to a higher standard by the process model. Our experience shows therefore, that if departments adopt this model they would be wise to adopt it across the entire curriculum as a defensive measure, so that students do not find that different history classes have entirely different philosophies of writing and grading. 17
   

Class Themes As a Way to Build a Learning Community

 
      Another approach that helped students with less experience writing papers was the development of a general class theme by History 300 instructors. Daryl Hafter had students in her History 300 class focus on the history of the town of Ypsilanti, the local community of which Eastern Michigan University is a part. Students wrote about early settlement, local elections, and the community impact of the local bomber plant during World War II. The class ended with students giving a public presentation to an audience that included the Mayor, as well as University officials and members of Phi Alpha Theta, the History Honors society. This kind of involvement with the community offers students excellent raw historical material to work with, and aids in reconnecting the university with a community that may perceive the university as distant and aloof from the local citizens.  18
      Other class themes have also worked to build a community of interests among students. Pam Graves had her students focus on women and work in the southeast Michigan area. Russell Olwell taught one class that had as its general theme education in the metro Detroit area, while another class looked at immigration and migration issues. Ron Delph, in attempting to incorporate a multicultural element into students' research, had one History 300 class identify topics deriving from the Europeans' encounter with Muslims during the crusades and another to find topics relating to the encounters of Europeans with Native Americans in the sixteenth century. Providing a theme for the class to research gave students an important shared interest and this common link allowed them to encourage and help one another as they researched and wrote their papers. This structure also helped weaker students find a theme. In a fifteen week term, many students are better off working on one topic from the beginning of the term, regardless of what it is, rather than switching several times during the term. Several of the class themes had the added benefit of producing interactions between the students and the local community, because students interviewed local government and educational leaders. Some sections of History 300 have no theme however, and many students enjoy the freedom of this approach. Those who have special interests that do not match a class theme are encouraged to take one of the non-themed classes which are offered each term. This choice insures that students do not feel "stuck" writing about something they dislike or have no interest in. 19
   

Some Key Components of a History Research and Writing Class

 
      The following is a list of assignments and structures that worked well in many of our History 300 sections. They are not presented as definitive, but are certainly ideas to keep in mind as you develop a departmental program for teaching historical research and writing. 20
      1) Make each assignment count. Each assignment in the research and writing process should be assigned points and graded to make sure that students recognize the importance of each step. Use each assignment to give feedback to the student at every step of the process. This is crucial in helping students to learn as they go.
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      2) Hold office hours in the library. Holding office hours in a highly visible spot in the library during class time enables the instructor to solve a variety of problems that students encounter when they first begin research for their papers. Judicious on the spot intervention can frequently save the student much time and frustration. It is also possible for students to develop a paper topic from a single source of historical evidence or information that they encountered with the aid of the instructor during office hours in the library.
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      3) Assign mandatory meetings with students about paper topics early on in the term. For example, during a twenty-minute office visit, Ron Delph requires students to present two topics, each written up as a one half-page paper with a initial bibliography attached. This enables him to focus during the office visit on helping the student work out a viable topic and to talk about sources. Requiring students to prepare ahead of time for this office visitand requiring proof of this preparationavoids the futile "I don't know what to write about" meeting.
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      4) Help students locate local primary sources. For example, Daryl Hafter took her students to the Bentley Historical Library at the University of Michigan to help them learn archival methods and locate sources for a paper. Pam Graves focused her History 300 class on local industry and workers, increasing ties between university students and the surrounding Ypsilanti community.
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      5) Bring in outside help for students. For example, Russell Olwell invited another department member who works on Michigan history, JoEllen Vinyard, to talk to his class about locating a variety of sources in southeastern Michigan, and to describe the process that she uses as she writes and thinks about history.
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      6) Use oral history. For example, Daryl Hafter developed an assignment in which students interviewed someone about their topic and someone in the community knowledgeable about the topic, to develop interview questions, and then to analyze critically this information for use in the paper.
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      7) Offer peer editing. For example, Russell Olwell offered students extra credit if they would read and discuss a draft of their paper with another member of the class. Students were enthusiastic about this part of the process, and this step caught many problems before the draft was handed in to the instructor.
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      8) Bring the community into the picture. Daryl Hafter's History 300 class not only drew on local history, but presented information back to the community in the form of a presentation at the end of the term. Events such as these help the university and its students connect to the community, which often feels slighted by the institution.
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      9) Use writing process to prevent plagiarism. Papers done for classes that teach research and writing methods seem especially prone to plagiarism and other forms of academic dishonesty. By extending and monitoring the writing process closely throughout the semester, as well as by using a class theme, an instructor can help lower incidents of plagiarism.
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Conclusions

 
      One of the frustrations of assessment efforts is that they do not always yield clear outcomes. One of the key findings of all our assessment activities was that despite all our efforts, student papers could vary greatly from year to year. Differences in student quality and effort from year to year make attempts to "grade" our improvement almost impossible. (See "Appendix 1: Table" for year by year results) Our data also suggests that standards can "creep up" over the yearsfaculty may expect more historiography in papers, or better use of evidence. Paradoxically, by assessing papers more systematically, a department can look worse than if those papers were handed back or put in the trash. While we still have work to do in helping all our students acquire satisfactory skills in research methods and analytical writing, we have already made great strides in that direction. 30
      On a more positive note, a survey showed that one hundred percent of the students leaving our department to enter secondary history teaching reported that our department's efforts to teach research and writing served as a model for their own future teaching. While the department continues to wrestle with ways to further improve History 300 by incorporating more historiography, stressing greater critical thinking, and using a wider range of research materials, the course assessment experiment has brought a rare degree of collaboration among our faculty in our efforts to develop our history students' research, writing and critical thinking skills. 31


Notes

1. In our large department (over 800 majors, many transfers or night students) making the class a gateway could easily delay majors taking other upper-level classes. Likewise, it is not realistic right now for every senior to be guaranteed the class at a time when they could take it.

2. For creation of rubrics, see Barbara Walvoord, Barbara E. Fassler, and Virginia Anderson, Effective grading: a tool for learning and assessment. (San Francisco: Jossey-Bass, 1998).

3. Patricia M. King and Karen S. Kitchener, Developing reflective judgment: Understanding and promoting intellectual self-growth and critical thinking in adolescents and adults (San Francisco: Jossey-Bass, 1994).

4. For an excellent overview of the Writing Across the Curriculum movement, see Charles Bazerman and David Russell, eds., Landmark essays on writing across the curriculum, (Davis, CA: Hermagoras Press, 1994.)

5. For an insightful view of how students really write their papers, see Lee Ann Carroll, Rehearsing new roles: How college students develop as writers. (Carbondale, IL: Southern Illinois University Press, 2002.) esp. Chapter 4, "Supporting writing development."

6. For an overview of Writing Across the Curriculum practices at several colleges, see Barbara Walvoord, et. Al., In the long run: A study of faculty in three writing across the curriculum programs. (Urbana, Il: National Council of Teachers of English, 1997.)


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