| Book Review | The American Historical Review, 105.3

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| Book Review | The American Historical Review, 105.3 | The History Cooperative

Book Review

Canada and the United States

Stephen B. Adams and Orville R. Butler. Manufacturing the Future: A History of Western Electric. New York: Cambridge University Press. 1999. Pp. xi, 270. $34.95.

This history of the American Telephone and Telegraph Company's (AT&T) production subsidiary, Western Electric, touches upon most of the great themes of business history but never quite gets to the bottom of any of them. Many of the issues that make business history interesting today—the process of innovation, urban history, overseas expansion, welfare capitalism, labor relations, race relations, geography of production, gender, and the role of the state—make recurring appearances in this study but hardly build toward rigorous analytic themes. Even the famous Hawthorne Experiments on worker motivation and productivity, perhaps the most significant scholarly issue ever to leave the gates of a Western Electric plant, are covered in such a cursory fashion as to shed no new light on a subject that has been at the center of intellectual controversy for decades. . . .

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